Internet service providers (ISPs) in Kenya could soon face tougher regulations after the Communications Authority (CA) introduced new rules aimed at improving how internet cables are installed and maintained.
The proposed guidelines are meant to address the growing problem of poorly installed fibre cables, which have led to frequent internet outages, safety risks, and messy infrastructure across towns and cities.
Under the new rules, ISPs will be required to follow strict technical standards when setting up both aerial and underground cables. For example, cables mounted on poles must meet specific height requirements, maintain safe distances from the ground, and limit the number of providers sharing a single pole.
The guidelines also require service providers to get proper approvals before installation. This includes permits from county governments, agreements with Kenya Power for pole use, and clearance from agencies like Kenya Railways and water authorities when working near their infrastructure.
In addition, all companies and contractors involved in internet infrastructure will need valid licenses from the Communications Authority to operate legally.
The regulator says the changes are necessary because many providers have been ignoring recommended standards, leading to poor-quality networks and unreliable internet services.
If implemented, the new rules are expected to improve internet reliability, enhance public safety, and create a more organized digital infrastructure across the country.
Overall, the move signals a major shift in how internet services are regulated in Kenya, with ISPs now under pressure to meet higher standards or risk penalties.